Shipping Policy
Your satisfaction is our top priority!
Purchase Processing:
After the payment is made, please allow our 2-4 business days for our team to process your order.
Orders are not processed, shipped, or delivered on holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipment confirmation & Order tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages:
Saanchi Creations is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Customer pays Duty, Taxes, and/or any Import Fee's
Customers are responsible to pay for additional charges by the destination country. Customs charges may include, but are not limited to: duties, taxes, and any import fees. You will be responsible for duty and taxes for international shipping upon arrival.
Feel to reach us at info@saanchicreations.ca regarding our shipping policy.